Privacy policy

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On The Healing Journey

Privacy Policy

Last updated June 2026
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Your trust matters here.

This Privacy Policy explains what information On The Healing Journey collects when you visit onthehealingjourney.com or make a purchase, how we use it, and the choices you have. By using this site, you agree to the practices described below.

Information we collect

Information you give us directly, such as your name, email address, shipping and billing address, and order details when you make a purchase or join our email list.

Payment information is handled by our payment processors. We do not see or store your full card number.

Information collected automatically when you browse, such as your device and browser type, IP address, and the pages you visit. This is gathered through cookies and similar technologies.

How we use your information

  • To process and fulfill your orders and deliver your digital or printed products.
  • To respond to your questions and provide customer support.
  • To send emails you have signed up for, including order updates and, if you opted in, newsletters.
  • To improve our website, products, and customer experience.
  • To protect against fraud and to meet our legal obligations.

How your information is shared

We do not sell your personal information. We share it only with trusted service providers who help us operate, including our e-commerce and checkout platform, our digital delivery provider, our print-and-ship partner, our email platform, payment processors, and website analytics such as Google Analytics. We may also disclose information if required by law or to protect our rights.

Cookies and analytics

We use cookies to keep the site working properly and to understand how visitors use it. You can control or disable cookies through your browser settings, and you can opt out of Google Analytics using the tools Google provides. Disabling cookies may affect how some parts of the site function.

Email and marketing

We only send marketing emails to people who have chosen to receive them. You can unsubscribe at any time using the link at the bottom of any email. Order and account related messages are sent as part of providing the service you requested.

Data retention and security

We keep your information for as long as needed to fulfill your orders, provide support, and meet legal and accounting requirements. We take reasonable steps to protect your information, though no method of transmission or storage is completely secure.

Your rights

You may request to access, correct, or delete the personal information we hold about you by emailing us. Depending on where you live, you may have additional rights under laws such as those in California or the European Union, and we will honor those rights where they apply.

Children's privacy

This site is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will remove it.

Third-party links

Our site may link to other websites we do not control. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be posted here with its effective date.

Contact

For any privacy questions or requests, email info@onthehealingjourney.com.

Faith. Hope. Healing.
onthehealingjourney.com  •  @healingthejourney